Terms of Service

Effective Date: January 1, 2025

1. Acceptance of Terms

By visiting Beavers Animal Cafe or using our services, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Animal Interaction Guidelines

For the safety and well-being of our animals and visitors:

  • All animal interactions must be supervised by our trained staff
  • Follow all safety instructions provided by our team
  • Do not feed animals unless explicitly permitted and supervised
  • Respect the animals' space and behavior cues
  • Children must be accompanied by adults at all times
  • No flash photography near sensitive animals

3. Booking and Cancellation Policy

Reservations: We recommend making reservations in advance, especially during peak seasons.

Cancellations: Please notify us at least 24 hours in advance for cancellations. Last-minute cancellations may be subject to charges.

No-shows: Failure to arrive for your reservation without notice may result in charges.

4. Adventure Rentals

For bike and vehicle rentals:

  • Valid driver's license required for all motorized vehicles
  • Security deposit required for all rentals
  • Renters are responsible for any damage or loss
  • Helmets and safety equipment must be worn at all times
  • Vehicles must be returned in the same condition
  • Late returns may incur additional charges

5. Liability and Safety

While we take every precaution to ensure your safety:

  • Visitors participate in activities at their own risk
  • We are not liable for injuries resulting from failure to follow safety guidelines
  • Medical conditions that may affect participation must be disclosed
  • We reserve the right to refuse service if safety guidelines are not followed

6. Third-Party Platforms (Including TikTok)

Our website may integrate with third-party platforms such as TikTok to enable posting or sharing content. Your use of these features is also governed by the third-party's terms and privacy policies. You are responsible for complying with TikTok's Community Guidelines and Terms. We reserve the right to revoke access to third-party features if they are misused.

  • We do not control third-party services and are not responsible for their availability or policies.
  • You may revoke access to our app from your TikTok account settings at any time.
  • Content you submit for posting must be lawful, respectful, and non-infringing.

7. Photography and Privacy

By visiting our facility, you consent to being photographed or filmed for promotional purposes. If you prefer not to be included in promotional materials, please inform our staff upon arrival.

8. Code of Conduct

We expect all visitors to:

  • Treat animals, staff, and other visitors with respect
  • Follow all posted rules and staff instructions
  • Keep noise levels appropriate for the animals' comfort
  • Dispose of waste properly
  • Not bring outside food or drinks (unless for medical reasons)

9. Contact Information

For questions about these Terms of Service, please contact us:

Beavers Animal Cafe
80, 178 Soi Plai Laem 8, Bo Put
Amphoe Ko Samui, Surat Thani 84320
Phone: +66 82 728 2373

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.